Contact Us
Phone: 08 7922 3890
Email: shop@croccove.com
Store Hours: Open 7 Days (Closed only on Christmas Day)
Monday to Friday 9:00am - 5:30pm
Saturday and Sunday 9:00am -3.30pm
public holiday opening times may vary.
We're happy to answer questions or assist you with product, colours, sizing, returns and permits. Please contact us if you need assistance.
Crafted with love
Arley Rae Australia stocks an extensive range of genuine Australian saltwater crocodile products constructed from some of the highest grade of crocodile skins available on the world market. Much of Arley Rae's stock is manufactured by hand within Australia by professional leather craftspeople. Supplemental stock manufacturing is sourced internationally in order to provide customers with a full range of quality products. Browse our collection to find your own special piece of outback elegance.
Supporting industry best practice
All leather for the products on display at Arley Rae Australia, 58 Mitchell Street, Darwin NT, and for sale online via arleyrae.com is purchased from The Darwin Crocodile Farm, a major commercial producer of Crocodylus porosus (saltwater crocodile).
The Darwin Crocodile Farm follows industry best practice and commercially produce crocodile skins in a sustainable manner, whilst protecting and promoting northern Australia's wild crocodile population.
Established in 1981, the farm has an international reputation for its production of quality skins.
Crocodiles are bred and raised on the farm under the Northern Territory Parks and Wildlife Commission's Crocodile Management Program, to produce superior quality crocodile skins.
Permits
Arley Rae Australia is licensed to sell Australian saltwater crocodile products through both our local regulatory department, NT Parks and Wildlife, and the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES). Every Australian saltwater crocodile product that leaves our shop comes with the export permits required depending on its destination.
INTERNATIONAL SHIPMENTS: The international movement of Australian saltwater crocodile products is regulated by CITES and the Australian Government Department of Agriculture, Water and the Environment. For international orders, please allow up to one week for the necessary CITES export permits to be processed and approval for shipment to be granted. Export CITES permits will be supplied by Arley Rae Australia for international purchases. Each country has its own import requirements, and some may require the receiver to arrange for CITES import permits. For more details, please refer to Appendix II species on the CITES website. Additionally, any applicable import costs or taxes are the responsibility of the receiver. If you are unsure about permit requirements in your country, please reach out to us at shop@croccove.com and we can assist.
DOMESTIC SHIPMENTS: No CITES permit is required for goods moved within Australia.
Repairs, replacements and refunds
If a product purchased is damaged, faulty or unfit for use upon
delivery, Arley Rae Australia will offer an exchange, repair, or refund. Returns will not be accepted for any other reason. You must contact Arley Rae Australia within five days of receipt of the products to receive an exchange or refund. Only products authorised for return will be refunded or exchanged. All products authorised for return by Arley
Rae Australia must be returned to:
Arley Rae Australia
58 Mitchell St
Darwin NT 0800
Australia
Refunds or exchanges on products are subject to the following conditions:
- Goods must be returned in brand new condition and cannot be used or worn.
- All packaging must be as delivered ie: unopened & undamaged.
- Refunds will be arranged after receipt of the returned product.
